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Hampshire Country Watch
Hampshire Country Watch

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Crime Alert - Scams

Alert message sent 24/05/2019 11:18:00

Information sent on behalf of Hampshire Constabulary


Dear Residents

We have recently received a few reports regarding phone scams.

Fraudsters pose as legitimate companies such as your internet or telephone service provider. They can state they have detected a problem and they can fix it for free or small charge. Your router or internet connection isn’t working properly or you have a virus and they can help you. They may ask for access to your computer.

What they really want is for you to grant them access to your computer by visiting a particular website or installing software in order to transfer money out of your bank account to themselves. They will take all of it if they can.
They can ask for payment or bank details to obtain money, or if access to computer is granted they might steal it.
 
WHAT TO DO:
Hang up straight away, no body likes to be rude but if there is a threat of a scam this could save you.
If they suggest for you to go on a website or click on any links DO NOT.
If they want you to grant access to your computer DO NOT
Log off your computer and unplug your router for a while.
Report any incidents to us via 101 or 999 if needed.
Discuss with Trading Standards and Citizens Advice Bureau for extra support.
Never give out personal or financial information.
Remember that scammers can say they are anyone on the phone !! You cannot see them DO NOT believe they are who they say they are.
Just remember police/banks etc will never ask you for any bank details
 
If they have informed you there is a problem with your computer DO NOT believe them instead after some time or from a different phone call your service provider to double check if there is a fault.

Check your computer yourself or take it to a trusted repairer if you feel there is a problem.

 If something like this happens remember these scammers are clever and know the right things to say, do not doubt yourself if things sound too good to be true they normally are.
 
Please do not hesitate to call us.
If you are part of a group that may benefit from a crime prevention talk please let us know we will be happy to pop in.

 
Kind regards
 
Neighbourhood Policing Team
Message sent by
Kathryn Blanchard (Police, PCSO, Rushmoor District)

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